Backup and Restore your GeneaNet Online Family Tree
The GeneaNet Club Privilege members can now have their own FTP folder to backup and restore their Online Family Tree. This FTP folder can also be used to upload and import a GEDCOM file.
Of course, every GeneaNet user can always directly download a backup of their Online Family Tree for free to save it to their computer but the Restore feature is reserved for the Club Privilege members.
Ask for the creation of your FTP folder
To ask for the creation of your FTP folder, you must upload a GEDCOM file to our FTP server and send a Ticket Contact with the name of your file.
To upload a GEDCOM file to our FTP server:
- Run your FTP Client
- Log in to the server: Host: ftp.geneanet.org, Remote Directory: incoming, Login: anonymous, Password: leave blank.
- Upload file
The FTP server is set to 'Write Only' so no one can download your file.
Backup (Export) your Online Family Tree
Select the 'My GeneaNet : Online Family Tree : Backup & Restore : Export Family Tree' item in the left sidebar or simply go to http://my.geneanet.org/arbre/save.php.
You must select a file format, then select if you want to backup the pictures you have added in your Online Family Tree and your Family Book.
You can also backup (export) a single line from your Online Family Tree. Select the 'My GeneaNet : Online Family Tree : Backup & Restore : Export a Single Line' item in the left sidebar or simply go to http://my.geneanet.org/arbre/save.php?view=export.
Enter the first letters of the root individual of the line to backup (export), then select options as above.
To download the backup from your FTP folder:
- Run your FTP Client
- Log in to the server: Host: ftp.geneanet.org, Login: your GeneaNet username, Password: your GeneaNet password.
- Download files
Non-Club Privilege members can always directly download a backup of their Online Family Tree for free to save it to their computer.
Restore your Online Family Tree
Select the 'My GeneaNet : Online Family Tree : Backup & Restore : Restore Data ' item in the left sidebar or simply go to http://my.geneanet.org/arbre/save.php?view=restore.
A backup of your latest Family Tree will be automatically done before the restore process.
A backup of the manual updates of your Online Family Tree is done every eight hours so you can restore an earlier version of your Family Tree at any time.
Upload a GEDCOM file
You can use your FTP folder to upload and import a GEDCOM file to your Online Family Tree.
Select the file to upload then click 'Send'.
You can now upload files bigger than 10 Mb.
To ask for the creation of your FTP folder, you must upload a GEDCOM file to our FTP server and send a Ticket Contact with the name of your file.
To upload a GEDCOM file to our FTP server:
- Run your FTP Client
- Log in to the server: Host: ftp.geneanet.org, Remote Directory: incoming, Login: anonymous, Password: leave blank.
- Upload file
The FTP server is set to 'Write Only' so no one can download your file.
Backup (Export) your Online Family Tree
Select the 'My GeneaNet : Online Family Tree : Backup & Restore : Export Family Tree' item in the left sidebar or simply go to http://my.geneanet.org/arbre/save.php.
You must select a file format, then select if you want to backup the pictures you have added in your Online Family Tree and your Family Book.
You can also backup (export) a single line from your Online Family Tree. Select the 'My GeneaNet : Online Family Tree : Backup & Restore : Export a Single Line' item in the left sidebar or simply go to http://my.geneanet.org/arbre/save.php?view=export.
Enter the first letters of the root individual of the line to backup (export), then select options as above.
To download the backup from your FTP folder:- Run your FTP Client
- Log in to the server: Host: ftp.geneanet.org, Login: your GeneaNet username, Password: your GeneaNet password.
- Download files
Non-Club Privilege members can always directly download a backup of their Online Family Tree for free to save it to their computer.
Restore your Online Family Tree
Select the 'My GeneaNet : Online Family Tree : Backup & Restore : Restore Data ' item in the left sidebar or simply go to http://my.geneanet.org/arbre/save.php?view=restore.
A backup of your latest Family Tree will be automatically done before the restore process.
A backup of the manual updates of your Online Family Tree is done every eight hours so you can restore an earlier version of your Family Tree at any time.
Upload a GEDCOM file
You can use your FTP folder to upload and import a GEDCOM file to your Online Family Tree.
Select the file to upload then click 'Send'.
You can now upload files bigger than 10 Mb.
Need Help?
To learn how to use GeneaNet, please read the "GeneaNet First Steps" pages.
First StepsTo ask for help on any topic related to the GeneaNet website, to report a bug and to make a suggestion, please go to our forum.
ForumQuestions not related to blog notes will not be answered here. Many thanks for your comprehension.