Posted by admin on Mar 26, 2010
GeneaNet offers various technical support options.
Within The GeneaNet Forums
The GeneaNet Forums are designed to post questions and engage in discussions related to GeneaNet specifically and genealogy in general.
GeneaNet Team members frequent the forum everyday. The following icon Tickets Contact let you send an email to the GeneaNet staff to have a private talk.
They are available to GeneaNet Club Privilege Members only.
Tickets Contact are the best way to contact GeneaNet Technical Support in the cases of issues, ident/password loss, Club Privilege subscription and online orders.
GeneaNet don’t answer letters, except in some exceptional cases.
This user is a Premium member who get advantage of advanced features and options: more search criteria, unlimited access to the collections, hints and email alerts for finding new information and ancestors, etc.
Discover the Premium subscription6/29/20
I have tried and tried to add my personal photo to my tree with no luck. Can you tell me how?
Answer from Geneanet: Go to the person in your family tree, then click “Edit > Add/Edit media file” in the menu.
10/20/19
How do I send information to my grandaughter through outlook express, with out it having script stuff on it. Thank you Pat
11/15/17
Good day. about a week ago I was trying to migrate data to FamilySearch and created a Gedcom file from one of my sons up, Now all the data from my other children and their family is gone, as well as my uncle and aunts. How can I recover my old tree?
Thanks in advance