How To Reach The GeneaNet Technical Support
GeneaNet offers various technical support options.
Within The GeneaNet Forums
The GeneaNet Forums are designed to post questions and engage in discussions related to GeneaNet specifically and genealogy in general.
GeneaNet Team members frequent the forum everyday. The following icon
is shown in all of the GeneaNet Team members posts.
Before starting a new topic, we suggest that you search the forums because your question or suggestion may already have been discussed.
The GeneaNet Forums are available to anyone and there's no need to create a GeneaNet account to post a message.
You can also access the GeneaNet Forums from the left sidebar of the website.
Within The Tickets Contact
Tickets Contact let you send an email to the GeneaNet staff to have a private talk.
They are available to GeneaNet Club Privilege Members only.
Tickets Contact are the best way to contact GeneaNet Technical Support in the cases of issues, ident/password loss, Club Privilege subscription and online orders.
GeneaNet don't answer letters, except in some exceptional cases.
Within The GeneaNet Forums
The GeneaNet Forums are designed to post questions and engage in discussions related to GeneaNet specifically and genealogy in general.
GeneaNet Team members frequent the forum everyday. The following icon
is shown in all of the GeneaNet Team members posts.Before starting a new topic, we suggest that you search the forums because your question or suggestion may already have been discussed.
The GeneaNet Forums are available to anyone and there's no need to create a GeneaNet account to post a message.
You can also access the GeneaNet Forums from the left sidebar of the website.
Within The Tickets Contact
Tickets Contact let you send an email to the GeneaNet staff to have a private talk.
They are available to GeneaNet Club Privilege Members only.
Tickets Contact are the best way to contact GeneaNet Technical Support in the cases of issues, ident/password loss, Club Privilege subscription and online orders.GeneaNet don't answer letters, except in some exceptional cases.
Need Help?
To learn how to use GeneaNet, please read the "GeneaNet First Steps" pages.
First StepsTo ask for help on any topic related to the GeneaNet website, to report a bug and to make a suggestion, please go to our forum.
ForumQuestions not related to blog notes will not be answered here. Many thanks for your comprehension.