Message to Family Tree Maker 2008 Owners
Message from the Family Tree Maker Team to Family Tree Maker 2008 owners:
As we announced in an email to you earlier, we’re giving our loyal Family Tree Maker 2008 customers a free upgrade to 2009. Last year around this time we released Family Tree Maker 2008. There was some initial customer dissatisfaction with the functionality in that release. We heard from customers who felt they didn’t receive what they were expecting. Over the past year, we’ve listened carefully to their feedback and have added many new features in the form of free patches which have been enthusiastically received. Family Tree Maker 2009 has even more features and functions that were not in previous patches.
In the next few weeks, Family Tree Maker 2008 registrants will receive an email with a one-time-use coupon that can be redeemed for a free version of Family Tree Maker 2009. We want you to be completely satisfied and delighted with the product you have purchased. The family history work you do is important, and we want to support you the best we can.
Sincerely,
The Family Tree Maker Team
Hi GeneaNet Team
Many thanks, will look forward to looking at Family Tree Maker 2009.
Regards
Kathryn
Written by : Kathryn | 30 August 2008 at 06:54
What about people like me - on FTM 2005 and can't afford 2009. It is now behaving in a peculiar manner - whole families suddenly disappear, or there are gaps and I find it somewhere else. I am an experienced user and 'backup' all the time to protect my info. Can you advise, is it about to collapse on me and should this happen with a prog only 3 years old ?
Written by : Roz | 30 August 2008 at 13:42
@Kathryn: Many thanks for your message!
@Roz: I can only suggest that you contact Family Tree Maker at http://www.familytreemaker.com/Supp...
Written by : Jean-Yves (GeneaNet) | 30 August 2008 at 14:15
Hope to hear from Family Tree Maker soon about the upgrade, it sounds very good. Looking forward to receiving it.
Written by : June Welsby | 31 August 2008 at 00:43
I have been using FTM 2008 for 5 months or so now and really like how it works, but 2009 sounds even better, can't wait.
Written by : Beverly | 31 August 2008 at 14:19
I have FTM 2005, can I upgrade to 2009 without loosing any data ?
Written by : Mark | 1 September 2008 at 16:29
I have Family Tree Maker Version 16, do I qualify for an upgrade to the 2009?
Written by : Pat | 2 September 2008 at 03:08
@Pat: I can only suggest that you contact Family Tree Maker at http://www.familytreemaker.com/Supp...
Written by : Jean-Yves (GeneaNet) | 2 September 2008 at 09:48
Well it has got to be an improvement on 2008, I brought at the beta stage and went through horrendious data loss and malfunction -and changed to AQ12 because of it - If it is working now lets hope they have pre ship tested it far beyond their ftm2008 pre test practice..
several of its 'bits were excellent, shame about all the bugs they left in it when they shipped, as they say ship in haste, .... and loose your clients! or was it simply marketing over rulling the software writiers?
I await my email....
Written by : Jim | 6 September 2008 at 10:00
I am considering changing to FTM 2009, I now have 2005. I would like to know if there is a place I could preview how the program works before I purchase it and move all my family into it. I want them to be happy with the change and I don't want to lose them. Also when install the new program will it atuo. except all the info I have in my 2005 program? Thanks BJ
Written by : BJ | 19 September 2008 at 09:00
@BJ: For a trial version of FTM2009, I suggest that you contact Family Tree Maker at http://www.familytreemaker.com/Supp...
Written by : Jean-Yves (GeneaNet) | 19 September 2008 at 11:40
have the free coupons gone out for family treemaker 9 yet? if not when do you think we will get it
diana
Written by : dianajens | 28 September 2008 at 15:17